There was shocking news this week about the USCIS–management shortcomings have undermined USCIS efforts to eliminate the millions of backlogged cases: http://www.govexec.com/story_page.cfm?articleid=42356&dcn=e_gvet!
Let’s be serious, literally millions of immigrants have experienced the shortcomings that the DHS Office of the Inspector General points out in this report. Immigrants have been abused by officers in Adjustment and Naturalization interviews because of poor oversight of rogue officers, cases have been long delayed because there is no effective follow up by managers on case completion, and nothing short of a federal court lawsuit seems to move the USCIS to adjudicate long overdue cases.
Perhaps this report, in a new fresh administration, will spur some changes and follow up in the USCIS, under the direction of a new Director. We can only hope.